Shipping Policy
Shipping Policy – Fit My Feet
Effective Date: March 20, 2025
At Fit My Feet, we are dedicated to providing a reliable and transparent shipping experience. The following policy outlines how we handle order processing, delivery timelines, carriers, and customer support related to shipping.
Order Processing Time
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Orders are typically processed and shipped within 48 business hours of being placed.
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Orders placed after 6:00 PM Central Time (CST) on weekdays will be processed the next business day.
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Orders placed after 4:00 PM CST on Saturdays will be processed on the following Monday (or Tuesday if Monday is a holiday).
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No processing or shipping occurs on Sundays or on days when our stores are closed due to holidays or severe weather.
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During winter months, shipping and processing may be delayed due to early store closures or inclement weather.
Shipping Carriers and Delivery
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We currently ship orders via USPS and UPS.
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Shipping options and estimated delivery times are presented during checkout.
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Once your order ships, you will receive an email with tracking information.
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If tracking information is unavailable or you need help, contact us at info@fitmyfeet.com.
Shipping Rates
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Free standard shipping is available on all orders over $100 (before taxes and after discounts).
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Orders under $100 are subject to real-time, calculated shipping rates based on weight, destination, and carrier pricing.
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Shipping charges are displayed at checkout before you complete your purchase.
Delivery Issues & Delays
Shipping delays may occur due to:
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Carrier delays (e.g., weather or high volume)
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Product backorders or stock issues
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Incomplete or incorrect shipping addresses
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Transactions flagged for fraud review
If your order hasn’t shipped within 48 business hours, check your email for notifications or reach out to us.
Customer Support
For any shipping-related questions, please contact us at:
Email: info@fitmyfeet.com
Our Store Locations
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3534 S. Western Ave, Sioux Falls, SD 57105
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1625 Lando Lane, Rapid City, SD 57701
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3708 Broadway Ave N, Suite #120, Rochester, MN 55906
Thank you for shopping with Fit My Feet. We appreciate your business and are here to support you every step of the way.